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COMPLAINT REDRESSAL ESCALATION MATRIX
| Details of | Contact Person | Address | Contact No. | Email Id | Working hours |
|---|---|---|---|---|---|
| Customer care | Ms. Hemangi Date | Palm Spring Centre, 2nd floor, Palm Court Complex, Link Road, Malad (W), Mumbai – 400 064 | 022 40548000 / 022 67490600 | query@motilaloswal.com | All trading days 09:00 AM to 06:00 PM |
| Head of Customer care | Ms. Kumud Upadhyay | Palm Spring Centre, 2nd floor, Palm Court Complex, Link Road, Malad (W), Mumbai – 400 064 | 022 40548082 | servicehead@motilaloswal.com | All trading days 09:00 AM to 06:00 PM |
| Compliance Officer | Mr. Neeraj Agarwal | Palm Spring Centre, 2nd floor, Palm Court Complex, Link Road, Malad (W), Mumbai – 400 064 | 022 40548085 | na@motilaloswal.com | All trading days 09:00 AM to 06:00 PM |
| CEO | Mr. Ajay Menon | Palm Spring Centre, 2nd floor, Palm Court Complex, Link Road, Malad (W), Mumbai – 400 064 | 022 40548083 | am@motilaloswal.com | All trading days 09:00 AM to 06:00 PM |
In absence of a response/complaint not addressed to your satisfaction, you may lodge a complaint with:
Please quote your Service Ticket/Complaint Ref No. while raising your complaint at SEBI SCORES/Exchange portal.
| Helpline Number for Cyber Attacks | Email Id for reporting of Cyber Attacks |
|---|---|
| 022 67490600 | Infosec@motilaloswal.com |
