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Frequently Asked Questions (FAQs)
Can I find someone's PAN number if I only have their name and date of birth?
No. For privacy reasons, the Income Tax Department does not allow you to search for a PAN number using personal details. You must already have the PAN to verify it.
What does the status "PAN is Active but details are not as per PAN" mean?
This means the PAN itself is valid and exists in the database, but the name or date of birth you entered during verification does not match the data associated with that PAN. You should check for spelling errors or use the name exactly as per the official records.
Is there a fee for using the online PAN verification service?
No, the "Verify Your PAN" service on the Income Tax portal is completely free of charge for all users.
How is PAN verification different from checking PAN application status?
PAN application status tracking (done on NSDL/UTIITSL sites) tells you the stage your new PAN application is in. PAN verification (done on the IT portal) checks if an already existing PAN number is active and valid.
Why do I need to enter my mobile number for OTP to verify someone else's PAN?
This is a security measure to prevent automated bots from misusing the service. The OTP can be sent to any valid mobile number; it does not need to be the PAN holder's registered number.
Can I directly verify my PAN using my Aadhaar number?
There is no direct public service to enter your Aadhaar and get PAN details. However, if your PAN and Aadhaar are linked, logging into your Income Tax e-Filing account allows you to see both your PAN and linked Aadhaar details, which serves as a form of self-verification.
Who is eligible to use the bulk PAN verification facility?
Only authorized entities like banks, financial institutions, government agencies, and other organizations that require PAN verification for regulatory purposes can register for and use the bulk facility.
The name on my PAN is slightly different from my other IDs. What should I do?
If your name is incorrect in the PAN database, you should apply for a "Change/Correction in PAN Data" through the NSDL (Protean) or UTIITSL portal to get it rectified.
How long does it take for a newly allotted PAN to become active for verification?
Once a new PAN is allotted, it typically takes a few days (around 3-5 business days) for the details to be updated in the central database and become verifiable on the portal.
Can I verify a PAN on the NSDL or UTIITSL website?
No. NSDL (Protean) and UTIITSL are portals for PAN application, correction, and status tracking. The official verification of a PAN's validity is done exclusively through the Income Tax Department's e-Filing portal.