After you successfully submit your application for a new PAN card or request a correction, you receive a crucial document: the acknowledgment receipt. This receipt contains a unique 15-digit number, known as the Acknowledgment Number (for NSDL/Protean) or Coupon Number (for UTIITSL). This number is your key to monitoring the entire journey of your application, from processing and verification to printing and dispatch. Tracking your application status online is a simple and transparent process that keeps you informed and helps you know when to expect your PAN card. The method for tracking depends on which authority—Protean (formerly NSDL) or UTIITSL is processing your application.

How to Track Your PAN Card Status Online: A Step-by-Step Guide

The first step is to identify the authority through which you applied. Your acknowledgment receipt will clearly state whether it was processed by Protean (NSDL) or UTIITSL. Follow the corresponding method below.

Method 1: Tracking PAN Card Status on the Protean (formerly NSDL) Portal

If your acknowledgment receipt mentions NSDL or Protean, use these steps:

Visit the Official Tracking Website: Open your web browser and go to the official PAN status tracking page of the Protean eGov Technologies Limited (TIN-NSDL) website.
Select Application Type: On the tracking page, you will see a dropdown menu for 'Application Type'. Select 'PAN - New / Change Request' from the options.
Enter Acknowledgment Number: In the field provided, carefully type your 15-digit acknowledgment number. Ensure there are no spaces or errors.
Enter Verification Code: You will see a captcha code displayed in an image. Enter the characters exactly as shown into the text box. This step is for security verification.
Submit and View Status: Click the 'Submit' button. The next page will display the current status of your PAN card application, including details like whether it is under process, has been approved, or has been dispatched.

Method 2: Tracking PAN Card Status on the UTIITSL Portal

If your acknowledgment receipt was issued by UTIITSL, follow this process:

Visit the Official UTIITSL Website: Navigate to the official UTIITSL "Track your PAN Card" application status page.
Enter Application Details: You will need to enter the following information:
- Application Coupon Number: This is the acknowledgment number found on your UTIITSL receipt.
- Date of Birth: Enter your date of birth in DD/MM/YYYY format.
Enter Captcha Code: Input the captcha code displayed on the screen into the designated box.
Submit to Check Status: Click the 'Submit' button. Your PAN card's application status will be displayed on the screen, showing its current stage of processing. If dispatched, it may also provide the courier details.

Conclusion

Tracking your PAN card application is a straightforward process that gives you complete visibility from submission to delivery. By keeping your acknowledgment number safe, you can check your status in under a minute on either the Protean (NSDL) or UTIITSL portal. This facility eliminates uncertainty and helps you anticipate the arrival of your PAN card. If your status shows that the card has been dispatched, you can typically expect delivery within 7-10 working days. If you notice any discrepancies or objections in the status, it is advisable to contact the respective authority’s customer support immediately for resolution.

Frequently Asked Questions (FAQs)

What is a PAN Card Acknowledgment Number?

It is a unique 15-digit number generated upon the successful submission of a PAN card application. It is printed on the acknowledgment receipt and is used to track the application's status.

Where can I find my Acknowledgment Number?

You can find the acknowledgment number on the receipt issued to you after you submitted your PAN application form, both online and offline. If you applied online, it would also have been sent to your registered email address.

I have lost my acknowledgment receipt. How can I track my PAN status?

Some portals may allow tracking using your name and date of birth, but this is less common. The best course of action is to contact the customer care of NSDL/Protean or UTIITSL with your application details to retrieve your status.

How long does it usually take to get a PAN card after applying?

Typically, it takes about 15-20 working days for the entire process, from application submission to the delivery of the physical PAN card to your address.

What does the status "Your application is under process" mean?

This status indicates that your application has been received and is currently being verified by the Income Tax Department. You should check back after a few days for an update.

My PAN status shows "dispatched." How can I track the physical card?

When the status shows "dispatched," it often includes the name of the courier and an Airway Bill/consignment number. You can use this number on the courier company’s website to track the delivery of your card.

Can I track my PAN status via SMS?

Yes, both NSDL and UTIITSL offer an SMS facility. You can send an SMS with 'NSDLPAN' followed by your 15-digit acknowledgment number to 57575 to get your status from NSDL. Check the UTIITSL website for their specific SMS format.

How do I know if I applied through NSDL or UTIITSL?

The name and logo of the processing authority (Protean/NSDL or UTIITSL) will be clearly printed at the top of your acknowledgment receipt.

What should I do if my application status shows an "objection"?

An "objection" means there is a discrepancy in your application (e.g., mismatched name, incorrect documents). You should check your email for a detailed notification from the authority and follow the instructions provided to rectify the error.

Is there any difference between a Coupon Number and an Acknowledgment Number?

Functionally, they are the same and serve the same purpose of tracking your application. UTIITSL refers to it as the "Coupon Number," while NSDL/Protean calls it the "Acknowledgment Number.

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