Pan Card

Track Your PAN Card Status by Protean, UTIITSL, DOB

Once you have successfully applied for a new PAN card or submitted a request for correction, you can easily monitor the progress of your application online. The key to this is the 15-digit Acknowledgment Number (on Protean/NSDL receipts) or the Application Coupon Number (on UTIITSL receipts). Using this number, along with your Date of Birth (DOB) in some cases, you can get real-time updates, from the moment your application is processed to when it is dispatched.

The tracking process depends on which of the two government-authorized agencies Protean eGov Technologies Ltd. (formerly NSDL) or UTIITSL, is handling your application. You must check your application receipt to identify the correct portal.

Method 1: Track PAN Card Status on the Protean (formerly NSDL) Portal

If your application receipt mentions Protean or NSDL, follow these steps. The primary identifier here is the 15-digit acknowledgment number.

Step-by-Step Guide:

  1. Visit the Official Tracking Website: Navigate to the official status tracking page of the Protean (TIN-NSDL) portal.

  2. Select Application Type: On the tracking page, click on the dropdown menu for 'Application Type' and select 'PAN - New / Change Request'.

  3. Enter Acknowledgment Number: In the provided field, carefully type your 15-digit acknowledgment number. Ensure there are no spaces or typing errors.

  4. Enter the Captcha Code: You will see a security code (captcha) displayed in an image. Enter these characters exactly as shown into the corresponding text box.

  5. Submit to View Status: Click the 'Submit' button. The portal will display the current status of your PAN application.

Method 2: Track PAN Card Status on the UTIITSL Portal

If your application was processed through UTIITSL, your Date of Birth is a mandatory field for tracking your status, along with your coupon number.

Step-by-Step Guide:

  1. Visit the UTIITSL Website: Go to the official UTIITSL "Track your PAN Card" status page.

  2. Enter Application Coupon Number: In the first field, enter your Application Coupon Number (e.g., A000000000) as printed on your receipt.

  3. Enter Date of Birth (DOB): In the next field, enter your Date of Birth in the DD/MM/YYYY format. This is a mandatory verification step.

  4. Enter the Captcha Code: Fill in the captcha code displayed on the screen into the designated box.

  5. Submit to Check Status: Click the 'Submit' button. The next page will show you the detailed status of your PAN application.

Understanding Your PAN Application Status

The status displayed on the portal will inform you about the current stage of your application. Common statuses include:

  • Application Under Process: Your application has been received and is being verified.

  • Objection: There is a discrepancy in your application (e.g., mismatch in documents, unclear photo/signature). You will usually receive an email explaining the issue and the steps to resolve it.

  • Application Processed / Approved: Your details have been verified successfully, and your application is approved. The PAN card is now in the printing queue.

  • PAN Allotted: Your PAN has been generated. The status may show your PAN number and advise that the e-PAN has been sent to your email.

  • Dispatched: Your physical PAN card has been printed and sent to your registered address via Speed Post or courier. The status will often include a consignment/tracking number which you can use to track the delivery on the postal service website.

Conclusion

As of September 2025, tracking your PAN card status is a simple and transparent online process. By keeping your application receipt handy, you can use your acknowledgment/coupon number and Date of Birth to stay informed about every stage of your application. This eliminates guesswork and helps you know exactly when to expect your e-PAN via email and your physical card via post. If your card has been dispatched, allow 7-10 business days for delivery before raising a query.

Frequently Asked Questions (FAQs)

How do I know whether to use the Protean (NSDL) or UTIITSL portal?

Your application acknowledgment receipt will clearly mention the name of the service provider (Protean/NSDL or UTIITSL) at the top. You must use the corresponding portal.

I lost my acknowledgment number. How can I track my PAN?

It is very difficult to track your PAN without the acknowledgment number. You should contact the customer support of Protean or UTIITSL with your personal details (Name, DOB, Father's Name) to try and retrieve your application status.

Can I track my PAN status using only my name and Date of Birth?

No, for security reasons, you cannot track your application status using only your name and DOB. The acknowledgment/coupon number is mandatory.

My status shows an "Objection". What should I do?

You should check the email you provided in your application form. The service provider will have sent a detailed email explaining the specific objection and the steps required to clear it.

How long does it take for the status to be available online after applying?

Typically, it takes about 24 to 48 hours for the application status to be updated and become visible on the tracking portals.

The status shows "dispatched" but I haven't received my card. What's next?

Use the consignment/airway bill number provided in the status to track the shipment on the India Post or relevant courier's website. If it has been more than 10-15 days, you should contact the service provider's customer care.

What is the difference between an "Acknowledgment Number" and a "Coupon Number"?

They serve the exact same purpose. Protean (NSDL) refers to the 15-digit tracking ID as the "Acknowledgment Number," while UTIITSL calls it the "Application Coupon Number."

Is the PAN tracking service free?

Yes, tracking your PAN application status online is completely free of charge on both official portals.

Will I be notified when my PAN is dispatched?

Yes, you will generally receive an SMS and/or an email notification on your registered mobile number and email ID once the physical PAN card is dispatched.

How long does the entire process take, from application to receiving the PAN card?

Under normal circumstances in Thane, Maharashtra, and across India, the entire process takes about 2 to 3 weeks. You will receive the e-PAN on your email within a few days of allotment, while the physical card takes longer to arrive by post.